Free SIM Card for Lifeline Service
Order a free SIM card or eSIM to use your own phone, or replace a lost or damaged SIM.
To get a free SIM card from iPhone Government, call our General SIM Card Request line at 1-399-754-3737 or apply online and choose 'Keep my phone'. SIM cards ship free in 3–7 business days, and eSIM is available instantly for compatible phones. Replacement SIMs for existing customers are also free.
How to activate your SIM
- Power off your phone and insert the SIM (or scan the eSIM QR code).
- Power on and wait for signal bars.
- Make a test call. If needed, call tech support at 1-800-155-2929 (8am–12am EST, 7 days).
Who should order a SIM?
- New customers who bring their own phone
- Customers whose SIM is lost, damaged or not detected
- Customers upgrading to an eSIM-capable phone
SIM card questions
Is the SIM card free?
Yes. SIM cards and shipping are free for iPhone Government Lifeline customers.
What size SIM will I get?
Our triple-cut SIM fits nano, micro and standard trays. eSIM is available for compatible phones.
I lost my SIM. What do I do?
Call the SIM request line at 1-399-754-3737 or tech support at 1-800-155-2929 to suspend the old SIM and order a replacement.
Ready for your free phone?
Check eligibility and apply online in about 10 minutes. No contract, no credit check, no monthly bill.