Lifeline Recertification: Keep Your Free Service
Lifeline recertification is the yearly check that confirms you still qualify. USAC or iPhone Government will notify you by text, mail or email before your deadline. You then have 60 days to respond. Many customers are recertified automatically. Otherwise, confirm online through the National Verifier or call us at 1-800-745-6161. If you miss the deadline, your benefit is removed.
Watch for notice
About 60 days before your anniversary, look for a text, letter or email.
Confirm details
Verify your address, household and qualifying program.
Upload if asked
Only if automatic checks can't confirm you.
Stay connected
Keep enjoying $0 service for another year.
Other ways to keep your service active
- Use your phone at least once every 30 days: a call, text or data use counts.
- Tell us within 30 days if you move or stop getting your qualifying benefit.
- Keep your contact info current so you don't miss notices.
New to the program? Read What Is Lifeline?.
Last reviewed October 13, 2026. Program rules can change; always confirm with the FCC/USAC.
Recertification questions
What happens if I miss recertification?
Your Lifeline benefit is removed and service may be suspended. You can reapply, but you'll go through verification again.
Can I recertify by phone?
Yes. Call 1-800-745-6161 and our team will walk you through it.
Do I need new documents?
Usually not. Many customers are recertified automatically through state databases. If not, you'll get a list of accepted documents.
Need help recertifying?
Our enrollment team can walk you through it by phone in a few minutes.